Business Contact Manager crashes Outlook on Windows

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Over the years, Business organization Contact Manager (BCM) for Microsoft Outlook has been a handy customer relationship direction (CRM) tool for small businesses. As an add-on-feature for Microsoft Office Outlook, BCM provides small CRM functions to improve the effectiveness of customer service, sales, and marketing efforts.

However, many users of BCM who recently upgraded their operating organisation accept not been able to apply the CRM tool finer as it crashes Microsoft Outlook.

Business Contact Manager crashes on Windows

Quite a few Windows 11/10 users have reported facing issues related to Outlook, Business organisation Contact Director (BCM) and other apps afterwards upgrading to Windows 11/x. Fifty-fifty though Microsoft Outlook is seen getting fixed, the add-on CRM tool BCM is still harder to resolve. After installing Windows 11/ten, Outlook crashes whenever you endeavor to access BCM Contact Management and you get a message, somewhat like this.

Microsoft Outlook has stopped working. A problem acquired the program to stop working correctly. Windows will close the program and notify you if a solution is bachelor.

Does Reinstalling BCM do the trick?

Unfortunately, even if you lot uninstall and reinstall BCM, the application may withal not piece of work. Simply, here are some of the tips that you can apply to gear up BCM.

1] Reinstall Microsoft Nautical chart Controls

As BCM is dependent upon the .Net framework for some of its features, post Windows installation, BCM may crash due to chart command issues. To set the issue, follow the below procedure, suggests KB3093158.

Go to the Control Panel and click on Programs and uninstall the Microsoft Chart Controls for Microsoft .Net Framework 3.v.
Now download the Microsoft Chart Controls for Microsoft .NET Framework iii.v
You install the chart controls from this link.

For most, this method would ready the issue of BCM crashing Outlook perfectly. Also, since you want to uninstall only BCM, ensure that you do non uninstall Microsoft SQL Server.

two] Check BCM Add-ins

In case the BCM worked on your PC for a while before crashing, then go to File > Options > Add-ins and check the BCM add together-ins. The "Concern Contact Managing director for Outlook" add-in should exist enabled, but the "Business Contact Manager Loader for Outlook" add-in should remain disabled.

Also verify the registry value. Open Registry Editor. For the newest BCM, the cardinal is:

HKEY_CURRENT_USER\Software\Microsoft\Function\Outlook\Addins\Microsoft.BusinessSolutions.eCRM.OutlookAddIn.Connect.5

Make sure LoadBehavior has value of 3.

Don't try BCM on Function 2022 correct now

In case you could fix the issue with any of the above methods, then don't get into some other BCM consequence by upgrading your Microsoft Office pack to Microsoft Office 2022. It'due south not confirmed, if BCM would piece of work with Office 2022, as of engagement. Look for a while and do so only after you read of some developments in this regard.

Anand Khanse is the Admin of TheWindowsClub.com, a 10-yr Microsoft MVP (2006-xvi) & a Windows Insider MVP. Please read the entire post & the comments first, create a System Restore Betoken before making whatever changes to your system & be careful about whatsoever third-party offers while installing freeware.